Payment Protection Insurance Is Frequently Mis-sold
Apr 1st, 2010 Posted in Finance | no comment »There is a category of insurance that you may be paying for and not even know that you are. Kind of makes it hard to file a claim. Oh, you say, I know about all insurance policies I hold. Do you? Do you know that Payment Protection Insurance, under a variety of names, is included in the vast majority of loan, mortgage, financing (car loans, major appliances, and etcetera), overdraft and line of credit contracts? If not, this is your chance to learn a bit about Payment or Credit Protection Insurance.
These products are supposed make the payments on your loan or overdraft debt if you become incapacitated and unable to make the payments due to such things as accident, injury, job loss, illness, etcetera. All of which is fine as far as it goes. Problems arise due to limits the policies usually include but which are rarely discussed in the flurry of paperwork that accompanies most loan or overdraft agreements.
The first issue is that Payment Protection Insurance is almost never 100 percent. The general rule is that the insurer only agrees to make the payments for a year. If your injury or illness in permanent, you are still saddled with the remainder of the loan. That is right: your payment protection insurance will leave stuck at the point where you need it the most. And if you get fired rather than laid off, the insurer will probably deny your claim for so much as a single payment.
These kinds of issue came up repeatedly when the agency that monitors the consumer insurance industry in the United States investigated the PPI and CPI categories of insurance products. The investigation was ignited when a higher than normal amount of complaints, compared to consumer insurance product complaints in general, were noted in the credit and payment protection insurance categories. The investigation revealed widespread mis-selling and misrepresentation was involved in selling such policies to consumers and a number of financial firms were fined as a result.
The mis-selling of payment protection insurance takes many forms. The motivation for the mis-selling is, plain and simple, money. Commissions paid to banks, finance companies, et al, for their sale of credit and payment protection insurance are high; higher than is normal for most types of insurance.
This alone, while cause for concern, is not in and of itself unethical or illegal. The problem arises when the commission approaches, or in some cases surpasses, the income the lender would receive from the debt repayments were the loan made without tacking on a payment or credit protection policy.
The way the payment protection insurance selling process has evolved has been a perfect example of why two unrelated types of consumer products should not be linked in one financial transaction. Imagine if car dealers sold car insurance as a mandatory element in their transactions.
When we say mandatory, we get to the hub of the matter. When sellers are not sliding the PPI purchase agreement into the pile of documents you must initial when finalizing your credit transaction, they are often telling people they have to buy it or the loan will not be approved.
Other tactics are also widely employed in mis-selling PPI. One tactic that borders on criminal extortion is telling the consumer that the protection is mandatory when it is not. Another is including the policy without even informing the customer that they have it.
Learn more about PPI Claims. Visit www.PPIClaimsUK.co.uk where you can find out all about how to make PPI compensation claims and start to get your cash back.
